Terms of Service

1. Acceptance of terms

By using this website, requesting a quote, booking an appointment, or authorizing work, you agree to these Terms. If you do not agree, do not use the website or authorize a service.

2. Quotes and service scope

Online and remote quotes are estimates based on the information, photos, vehicle size, and condition provided. The final scope, price, and time required may change if the vehicle’s actual condition differs, if additional services are requested, or if access, location, weather, or safety conditions affect the work. We will communicate material changes before performing additional chargeable work.

3. Scheduling, access, and customer responsibilities

You agree to provide accurate contact, vehicle, and location information and to ensure that we can lawfully and safely access the vehicle at the scheduled time. Any water, power, parking, key-access, or location requirements will be communicated before the appointment.

Before service, remove cash, valuables, sensitive documents, weapons, medications, and fragile or irreplaceable property. Tell us about known leaks, electrical issues, loose or damaged trim, aftermarket parts, prior repairs, sensitive materials, biohazards, pests, sharp objects, or other conditions that may affect safe service.

4. Vehicle condition and results

Detailing improves appearance and cleanliness, but results vary. Some stains, odors, pet hair, oxidation, scratches, etching, water spots, contamination, wear, or damage may be permanent or may require specialized repair beyond detailing. We do not guarantee complete removal or restoration to new condition.

We are not responsible for pre-existing damage or for failure of loose, brittle, deteriorated, improperly installed, previously repaired, or aftermarket parts unless the loss is directly caused by our failure to use reasonable care.

5. Appointments, delays, and rescheduling

Please provide reasonable notice if you need to cancel or reschedule. Weather, unsafe conditions, equipment issues, illness, traffic, or other circumstances outside reasonable control may require a schedule change. Any cancellation fee, deposit, or special scheduling condition will apply only if it was disclosed and agreed to before booking.

6. Payment

Payment is due as stated in the accepted quote, invoice, or other agreement. Approved add-ons or changes may increase the total. Payment plans or split-payment arrangements are available only when separately approved and confirmed.

7. Photos and marketing

We may take photos to document vehicle condition and completed work. We will request permission before using photos that identify you, your address, license plate, or other personal information for marketing. You may decline marketing use.

8. Website use and intellectual property

You may use this website only for lawful personal or business inquiries. Website text, graphics, branding, layout, and original media are owned by or licensed to Keizer Mobile Detailing and may not be copied or commercially reused without permission.

9. Third-party services and links

The website may link to third-party websites or services. We do not control and are not responsible for their availability, content, security, or terms.

10. Disclaimer and limitation of liability

The website is provided on an “as available” basis. To the fullest extent permitted by law, Keizer Mobile Detailing is not liable for indirect, incidental, special, or consequential losses arising from website use, delays outside reasonable control, undisclosed vehicle conditions, or items left in the vehicle. Nothing in these Terms excludes liability that cannot legally be limited, including liability for gross negligence, willful misconduct, or rights that applicable consumer law makes nonwaivable.

11. Governing law

These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law rules. Any dispute will be handled in a court with lawful jurisdiction unless the parties agree to another resolution process.

12. Changes and contact

We may update these Terms by posting a revised version with a new “Last updated” date. Questions may be submitted through the website’s Contact Us form or by calling or texting (971) 286-5503.